NetChai Chinese

How to Say “One moment, i'll transfer you” in Chinese

请稍等,我帮您转接
qǐng shāoděng, wǒ bāng nín zhuǎnjiē
One moment, i'll transfer you · trad. 請稍等,我幫您轉接
A receptionist holds a phone and gestures to wait briefly, illustrating “one moment, I'll transfer you” in Chinese: 请稍等,我帮您转接 (qǐng shāoděng, wǒ bāng nín zhuǎnjiē)

请稍等,我帮您转接 (qǐng shāoděng wǒ bāng nín zhuǎnjiē) means "One moment, I'll transfer you." This phrase is a front-desk essential, used when you need to put a caller on hold to connect them to another line or person.

What does 请稍等,我帮您转接 (qǐng shāoděng, wǒ bāng nín zhuǎnjiē) mean?

请稍等,我帮您转接 (qǐng shāoděng, wǒ bāng nín zhuǎnjiē) means “one moment, I'll transfer you” in English. Word for word, it breaks down as “please wait a moment, I'll help you transfer.”

When to use it

Formal and polite, suitable for customer service and professional settings. The use of 您 (nín) makes it particularly respectful.

How to pronounce it

Sounds like “ching shao-DUNG, woh bahng NEEN jwahn-JYEH.” The tones are mostly level or falling, with 稍 (shāo) being a rising tone.

Other ways to say it

  • 请稍等qǐng shāoděngplease wait a moment
  • 我帮您转接wǒ bāng nín zhuǎnjiēI'll connect you
  • 请您稍候qǐng nín shāohòuplease hold for a moment (polite)

Examples

请稍等,我帮您转接市场部。
qǐng shāoděng, wǒ bāng nín zhuǎnjiē shìchǎngbù.
One moment, I'll transfer you to the marketing department.
好的,请稍等,我帮您转接。
hǎode, qǐng shāoděng, wǒ bāng nín zhuǎnjiē.
Okay, please wait a moment, I'll transfer you.
电话占线,请稍等一下。
diànhuà zhànxiàn, qǐng shāoděng yīxià.
The line is busy, please wait a moment.
Pro tip: Always use 您 (nín) instead of 你 (nǐ) when transferring a call in a professional setting, as it conveys respect and formality.

Related phrases

喂,你好 · Hello (answering the phone)请问哪位? · May i ask who's calling他现在不在 · He's not in right now
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